Worker Agreement

By registering as a Worker on the Neighbour NL platform ("the Platform"), you agree to be bound by this Worker Agreement, the Neighbour NL Terms of Service, and the Privacy Policy. You must accept this Agreement before you can receive or claim jobs through the Platform.

You are an independent contractor, not an employee of Neighbour NL. This Agreement does not create an employment relationship, partnership, joint venture, agency, franchise, or any other relationship between you and Neighbour NL.

Neighbour NL does not:

• Assign you to jobs — you choose which jobs to accept;
• Set your schedule — you work when you choose;
• Supervise, direct, or control how you perform services;
• Provide you with equipment, tools, or supplies;
• Train you on how to perform services.

You are solely responsible for all taxes arising from your earnings through the Platform. This includes, but is not limited to, federal and provincial income tax, HST/GST (if applicable), and any other taxes or remittances required by law.

Neighbour NL will not withhold income tax, CPP contributions, or EI premiums from your earnings. You are responsible for tracking your income and remitting all required amounts to the Canada Revenue Agency and the Government of Newfoundland and Labrador.

We recommend consulting a tax professional to understand your obligations as a self-employed individual.

You are responsible for providing your own equipment, tools, and supplies necessary to perform the services you offer. Neighbour NL does not provide, lend, or reimburse you for any equipment or materials.

You are responsible for your own transportation to and from job locations. Neighbour NL does not provide transportation or reimburse transportation costs. You are responsible for ensuring your vehicle is properly insured for the purposes for which it is used.

You are responsible for obtaining any licences, permits, certifications, or insurance coverage required by law or reasonably necessary to perform the services you offer.

Neighbour NL does not provide liability insurance, workers' compensation coverage, vehicle insurance, or health benefits to Workers. You are solely responsible for any claims, damages, or losses arising from your work.

Payment for completed jobs is processed through the Platform. Upon confirmation of job completion (or after the 48-hour review period with no dispute), the Platform will release payment to you, less the Platform's commission of 20% and any applicable payment processing fees.

To receive payment, you must:

• Connect your bank account through the Platform's payment provider;
• Complete any identity verification required by the payment provider;
• Maintain accurate and up-to-date payment information.

Neighbour NL will not manually send payments to Workers.

You agree to:

• Perform all accepted jobs in a professional and workmanlike manner;
• Treat Customers and their property with respect;
• Communicate clearly and promptly with Customers;
• Only claim jobs you are genuinely able and willing to complete;
• Comply with all applicable laws and regulations in performing services.

Customers may rate and review your work after a job is completed. Your ratings are visible to other Customers on the Platform. Neighbour NL reserves the right to suspend or remove accounts with consistently poor ratings or conduct that violates these terms.

You agree to indemnify, defend, and hold harmless Neighbour NL, its owners, officers, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with your performance of services, your conduct, or your breach of this Agreement.

Either party may terminate this Agreement at any time. Neighbour NL reserves the right to suspend or remove your account for violations of this Agreement or the Terms of Service, or for conduct that is harmful to Customers, other Workers, or the Platform.

This Agreement is governed by the laws of the Province of Newfoundland and Labrador and the federal laws of Canada applicable therein.

For questions about this Agreement, contact us at: [email protected]